Frequently Asked Questions

Archive 2021-2022

Home

Additional Resources

Find a Provider

Account Information

COVID-19 Resources

Regulatory Notices

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment

Continuation Insurance

Students with a Qualifying Life Event

Additional Resources

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring waiver deadline ended 02/17/2022. The online waiver system can no longer accept new waiver requests.

Fall 2022 Waiver Periods:

School of Medicine: 06/01/2022 – 07/31/2022

School of Dental Medicine: 06/01/2022 – 07/31/2022

Graduate School of Biomedical Sciences: 06/01/2022 – 08/26/2022

School of Nursing (Continuing Students Only): 06/01/2022 – 08/26/2022

School of Nursing (New Incoming Students Only): 07/01/2022 – 09/02/2022

Domestic Students:  WAIVER CRITERIA BELOW:

Fall 2022

Domestic Graduate School of Biomedical Sciences (GSBS), School of Nursing, School of Medicine, and School of Dental Medicine students attending Texas Tech University HSC El Paso are required by the University to enroll in the student health insurance plan OR to waive by submitting proof of alternate insurance twice per academic year. Students who take no action will be enrolled in the student health insurance plan after the waiver period ends.

The University has established the below requirements for students who request to waive the student health insurance plan due to alternate health insurance.

Alternate Health Insurance Requirements:

To obtain an approved waiver request, your alternate health coverage must meet or exceed the requirements as set forth below and AHP must receive the waiver request by the waiver deadline listed for your school (see specific deadlines above).

  1. Medical coverage must be currently active; and
  2. Medical coverage must be ACA Compliant.
    1. Examples of approvable plan types are below:
      1. Employer-provided health insurance plans
      2. Marketplace Plans (Bronze, Silver, Gold, Platinum)
      3. Medicaid/Medicare Plans

Please note-- travel plans, short term plans, limited benefit/indemnity plans, healthcare sharing plans, or any plans that require you to pay for treatment yourself and then apply for reimbursement do NOT meet Texas Tech University HSC El Paso’s alternate health insurance requirements. Requests to waive with these plans will be denied.

If your alternate coverage meets the above minimum requirements; acquire the following scanned document to submit a waiver request:

  1. The front and back of your insurance card.

 Click Here to Waive or Enroll

Claims

Contact

Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims Information

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-480-4161
Aetna Customer Service
1-800-556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.